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general terms & conditions (AGB)

1. Scope of Application

These General Terms and Conditions (AGB) apply to all services provided by Saskia Hart, Arkadenplatz 2, 6330 Kufstein, Austria, to clients. By engaging in a contractual agreement with the provider, the client agrees to these terms.

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2. Services

The services offered include branding, design, social media design, workbooks, and pre-made brands for purchase. Specific service agreements will be outlined in individual contracts or offers.

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3. Conclusion of Contract

A contract between the client and the provider is established either through written confirmation of an offer by the client or through the client’s acceptance of a service from the provider. All agreements must be made in writing.

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4. Prices and Payment

4.1. The prices for services are agreed upon individually and stated in the service contract. All prices are final unless otherwise indicated, and no VAT is charged as per applicable regulations (small business exemption under § 6 UStG).

4.2. Payment is due upon receipt of the invoice and is payable within 14 days of the invoice date, unless otherwise agreed in writing. In the event of late payment, the provider reserves the right to charge statutory interest on arrears.

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5. Delivery of Services

5.1. The delivery time for services will be agreed upon with the client on a case-by-case basis. Deadlines must be confirmed in writing.

5.2. In the event of delays caused by the client (e.g., failure to provide necessary information), the delivery date may be postponed accordingly.

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6. Client Responsibilities

The client is responsible for providing all necessary information, materials, and instructions required to carry out the agreed-upon services. Any additional costs or delays resulting from failure to provide such materials in a timely manner will be borne by the client.

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7. Revisions

7.1. The client is entitled to a reasonable number of revisions as agreed in the individual contract. If additional revisions are required beyond what was originally agreed upon, they may be subject to extra charges.

7.2. Revisions must be requested within 7 days of delivery of the initial work, otherwise the service is deemed accepted.

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8. Cancellation and Termination

8.1. The client may cancel the contract in writing prior to the delivery of services. However, any work already completed will be charged accordingly.

8.2. The provider reserves the right to terminate the contract if the client breaches these terms, fails to provide necessary materials, or does not meet payment deadlines.

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9. Liability

9.1. The provider will use reasonable care in delivering the services, but is not responsible for indirect or consequential damages, including but not limited to loss of profits or business interruptions.

9.2. The provider's liability is limited to the amount paid by the client for the specific service in question.

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10. Copyright and Usage Rights

10.1. All designs and work products remain the intellectual property of the provider until full payment is made. Upon payment, the client receives the agreed-upon usage rights.

10.2. The client may not modify or resell the provided materials without explicit written permission from the provider.

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11. Data Protection

All personal data provided by the client will be handled in accordance with the provider’s privacy policy and the applicable data protection laws (GDPR). Personal data will only be used for the purpose of providing services and will not be shared with third parties without the client's consent.

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12. Governing Law and Jurisdiction

These terms are governed by Austrian law. Any disputes arising from or related to these terms or the services provided will be subject to the exclusive jurisdiction of the courts in Kufstein, Austria.

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Contact Information:

Saskia Hart
Arkadenplatz 2
6330 Kufstein
Email: wandersoulbysaskia@gmail.com
Phone: +49 17651828758

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